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Privacy Policy

Version 3

Last updated: 27 October 2025

1. Introduction

Proteomics International Pty Ltd (“Proteomics International”, “PI”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of personal information and sensitive information, including health information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information collected through our website, digital platforms, business activities, clinical services, and research activities.

2. About Proteomics International

Proteomics International is an Australian biotechnology company specialising in:

  • Proteomics research
  • Predictive diagnostics
  • Clinical laboratory testing
  • Diagnostic assay design and development
  • Clinical testing workflow validation
  • Laboratory operations and quality systems

As part of our operations, we may handle personal information and, where required for service delivery, sensitive information including health-related information.

2. What is this Privacy Policy about?

This policy explains what personal data we collect from you, how and why we collect it, how we use it and who we share it with. It outlines your rights and PI’s position as either data controller or data processor of your data. This is dependent on how you interact with us.

3. What Personal Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Organisation and job title
  • Professional contact information
  • Information submitted via website forms or correspondence
  • Technical data such as IP address, browser type, device information and website interaction data

Where required for clinical, regulatory, research, or quality purposes, we may also handle:

  • Health information
  • Diagnostic testing information
  • Clinical service related data

We only collect personal information where it is reasonably necessary for our functions and activities.

4. How We Collect Personal Information

We may collect personal information when you:

  • Submit enquiries via our website
  • Contact us via email, phone, or other communication channels
  • Engage with our clinical, research, or commercial services
  • Subscribe to communications or updates
  • Participate in clinical, research, or validation activities (where applicable)

Technical information may be collected automatically through cookies and analytics technologies.

5. Why We Collect and Use Personal Information

We collect and use personal information to:

  • Respond to enquiries and provide requested services
  • Deliver clinical testing and reporting services where applicable
  • Support research, product development, and validation activities
  • Meet legal, regulatory, accreditation and quality requirements
  • Maintain quality assurance and traceability of services
  • Improve our website, services and user experience
  • Manage business operations and communications

Where sensitive information is processed, this is done in accordance with applicable law and consent requirements.

6. Use and Disclosure of Personal Information

We may use or disclose personal information:

  • For the primary purpose for which it was collected
  • Where consent has been provided
  • Where required or authorised by law
  • Where required for clinical care coordination or service delivery

  • To regulatory authorities where required

We may disclose personal information to:

  • Healthcare providers or authorised clinical partners
  • Regulatory bodies or accreditation authorities
  • Service providers supporting IT, hosting, data storage or operational functions

Where third parties handle personal information on our behalf, we take reasonable steps to ensure appropriate privacy and security safeguards are in place.

7. Unsolicited Personal or Sensitive Information

If we receive unsolicited personal or sensitive information, we will assess whether the information is reasonably required for our functions or services. If not required, we will take reasonable steps to securely destroy or de-identify the information, unless we are required or authorised by law to retain it.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures may include:

  • Secure IT systems and infrastructure
  • Encryption of data at rest and in transit
  • Role-based access controls
  • Restricted access to sensitive information
  • Physical security controls for paper records and biological materials
  • Staff training in privacy and confidentiality obligations

Access to sensitive information is restricted to authorised personnel who require access to perform their role.

9. Data Retention

We retain personal information only for as long as required to:

  • Provide services
  • Meet legal and regulatory obligations
  • Meet accreditation and quality requirements
  • Support audit and traceability requirements

Health and clinical information may be retained in accordance with applicable health record retention requirements.

10. Data Breaches

If a data breach occurs, Proteomics International will investigate and respond in accordance with applicable law and internal incident management processes. Where required under the Notifiable Data Breaches Scheme, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC).

11. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Analyse website usage
  • Improve user experience

You can manage cookie preferences through your browser settings.

12. Access and Correction

You may request access to or correction of personal information we hold about you by contacting us using the details below.

13. Privacy Complaints

If you have concerns about how we handle personal information, you may contact us.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

14. Contact Us

Privacy Officer
Proteomics International Pty Ltd
Email: privacy@proteomics.com.au
Further information regarding office locations with contact details can be found on our website - CONTACT US

15. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.